Not receiving any messages

Make sure to read our general troubleshooting post for more info. ULTRASONIC If your tank was once receiving messages and has now stopped, we suggest the following torubleshooting steps: Verify the system is not damaged or has not come loose/off the system Verify no...

These readings seem wrong

Be sure to look at our General Troubleshooting post for more info. ULTRASONIC For starters, are you comparing the ultrasonic reading to what the gauge is reading? If so, it’s important to know that analog dial gauges on propane tanks can be up to 15% inaccurate and...

Bluetooth “Unit is Busy” Error

The “Unit is Busy” error usually results from timing issues while connecting/using the Bluetooth connection to the unit.  Please take the following steps, in exactly this order: If the Bluetooth dongle is not paired to the mobile device running the Xact...
Xact Tank Monitors