Xact Android App

To address some difficulties getting the Xact Android mobile app downloaded through the Google Play Store, we’ve made it temporarily available on our website. We recommend first attempting to download on Google Play here using your mobile Android phone or...

“Checking Unit Status”

Solution: Try reconnecting to your internet source or trying again once you enter cell coverage. If this issue continues, try restarting the tablet/phone and connecting to the internet again. Reasoning: When going into the Xact mobile App and clicking on the...

Unit not on website

If you have installed your unit for the first time and are not seeing it on the Xact website, there was likely an issue during the calibration or commissioning process. To troubleshoot this, go through the following steps: Make sure the device has no objects...